RDCMan 2.7 prompts for gateway password | Remote Desktop Connection Manager "Your credentials did not work"

RDCMan 2.7 Your credentials did not work - Fix

Problem occurs when using a gateway server for access and a UPN username i.e. user@somedomain.com . Makes no difference what you type in, or save, you get prompted every time.

The fix is not to use a Domain: entry when using a UPN user name

  1. Go to top menu Tools>Options
  2. Click Default group settings...
  3. Select the Profile Dropdown on the Logon Credentials Tab
  4. Edit or Enter Custom Credentials
    - Enter User name
    - Enter Password
    - Remove any Domain name
  5. Click Save
  6. Now check that your individual RDP settings are using the Global Group.

Problem had been bugging for months and this resolved it.


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