Fixed: Office 2013 Service Pack 1 - expected version of the product was not found on the system


Problem

Installing Service Pack 1 for Microsoft Office 2013 64bit edition fails with the message "the expected version of the product was not found on the system".

Fix

Override product detection when running the installation file.

From CMD Prompt:

Proplussp2013-kb2817430-fullfile-x64-en-us.exe" "PACKAGE.BYPASS.DETECTION.CHECK=1"

Installation successful


Notes

Previously Microsoft Office 2013 32bit Edition had been installed. Then uninstalled and the 64bit version installed. Windows Updates were up to date.

Check that the Office version shows the correct version for the service pack to apply. From Word File / About.


Comments

Popular posts from this blog

Server Manager Refresh completed with one or more warning

Shrewsoft VPN client - can't open Access Manager

Hyper-V could not replicate changes for virtual machine as replication is suspended on the Replica server